Q3: Give us an example of a situation where you faced conflict or difficult communication problems.
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This is not the time to tell the
interviewer how much you hate your current boss
or colleagues!
It’s also not the point to launch into a tirade
about how difficult people in your office are to
work with and how many arguments you have.
So what are they looking for? They’re looking
for someone who can rise above conflict and diffuse
the emotions, finding a win-win solution.
Basically, recruiters want to employ people who
will get on well with others, whilst still delivering
the company’s objectives.
This type of question is your chance to demonstrate
your interpersonal and team-working skills.
The interviewer will be looking for maturity and
the ability to be able to keep your calm, whilst
others around you are losing theirs. Don’t
feel you have to provide an answer that gives you
full credit for the solution – it can often
be more powerful (if it’s true) to demonstrate
how you worked with others to find a fix.
Practise your answer to this question. It can have
many guises, but is almost guaranteed to be asked
in some form. |
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